Cloud MENA 2015
  • Home
  • Interviews
  • Forum
  • Blog
  • IT News
    • Gartner
    • IDC
    • CIO
    • CIO Insight
    • Computerworld
    • eWeek
    • Cisco
    • Dell
    • EMC
    • HP
    • IBM
    • Microsoft
    • Oracle
    • SAP
    • WSJ - IT
  • IT Events
    • Bahrain
    • Egypt
    • Jordan
    • Kuwait
    • Lebanon
    • Oman
    • Qatar
    • Saudi Arabia
    • UAE
  • Resources
    • Training
    • Download
    • Analyst Reports
    • Benchmarks
  • About
    • Suggestions
    • Newsletter
    • Privacy Policy
  1. Forum
  2. Main Forum
  3. Vendors
  4. Reduce SAP support by 70%

Reduce SAP support by 70%

  • Start
  • Prev
  • 1
  • Next
  • End
  • 1

  • Noor Ibrahim
  • Topic Author
  • Offline
Less More
  • Posts: 23
10 years 8 months ago #359 by Noor Ibrahim
Reduce SAP support by 70% was created by Noor Ibrahim
The market for third-party SAP application support gained another player on Thursday, with Spinnaker Support announcing a service that will place it in competition with the likes of Rimini Street.

Third-party support companies cater to ERP software customers that have stable systems and little desire to go through the expense and difficulty of upgrading to newer versions, which are only legally available through vendor-provided maintenance.

Spinnaker had already been providing support for Oracle's JD Edwards software, as has Rimini Street. The "same high-quality maintenance formula" will apply to SAP customers that go with Spinnaker, the company said in a statement. Spinnaker has even hired a former Rimini Street executive, Shawn du Plessis , to lead its SAP practice. Du Plessis "designed and launched" Rimini's SAP business, according to Spinnaker.

SAP customers that` switch to its service stand to lower their current support costs by nearly 70 percent, Spinnaker claimed. In contrast, Rimini Street has maintained that customers will save at least 50 percent of their bills.

Interesting, has any one tried 3rd party SAP support? I know of a few cased of JD EDwards 3rd party support with varying experience but don't know anyone who is using 3rd party SAP support.

Please Log in or Create an account to join the conversation.

  • D Jones
  • Offline
Less More
  • Posts: 21
10 years 8 months ago #365 by D Jones
Replied by D Jones on topic Re: Reduce SAP support by 70%
Oh, that will be interesting to learn more about.
I suppose this is the price SAP has to pay for creating a stable product!

Please Log in or Create an account to join the conversation.

  • H Al Ajmi
  • Offline
Less More
  • Posts: 25
10 years 6 months ago #387 by H Al Ajmi
Replied by H Al Ajmi on topic Re: Reduce SAP support by 70%
I am going to take a look at that, could be interesting, we need the savings.

Please Log in or Create an account to join the conversation.

  • Start
  • Prev
  • 1
  • Next
  • End
  • 1
Moderators: Ayman Abouseif, Moderator CIO
  1. Forum
  2. Main Forum
  3. Vendors
  4. Reduce SAP support by 70%
Powered by Kunena Forum
  • Poll
  • Login
  • Search
Who has the best channel partners?
  • Forgot your password?
  • Forgot your username?
  • Create an account

See Big Data At Work

  • Big Data And German Football
  • Big Data At Merck
  • Big Data At British Airways
  • Big Data At Ford Motors
EMC Forum Doha
Copyright © 2020 Frontier Communications FZ LLE, Dubai, UAE. All Rights Reserved 2023
Forum