Well things have changed in IT, hardware was commoditized, and the ratio between HW, SW and services spend has changed over the last 20 years.
It used to be that if you were an HP or IBM mini computer customer, most of your spend will be on HW, you developed your software internally and paid very little for services.
Now HW is less than one third of our spend but software is growing by the day and the same for services.
