CIO Insight

1. Top Cloud Computing Companies for 2021

   Companies around the globe have been talking about digital transformation for years, but with the entrance of the COVID-19 pandemic and new workplace challenges, most enterprises have necessarily sped up their tech modernization efforts. Hybrid cloud, multicloud, and cloud computing companies and services have recognized this digital transformation push and are providing a wider range […]

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2. Don’t Overlook IT Risk Compliance When Defending Against Cyberattacks

   With cyberattacks surging in recent months, company leaders from the C-suite to the boardroom are urgently asking: How can we best defend ourselves? While it may not be the first thing that comes to mind, an essential piece of any effective cybersecurity strategy must be IT risk compliance. In fact, compliance and security should be […]

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3. CX and UX: Similar, but Definitely Different

   Ask the average person if the customer experience and user experience are the same, and you will likely get either a tacit agreement or a confused shrug. This confusion can be directly linked to a common misconception that the two are essentially the same. When you look under the hood of both customer experience (CX) […]

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4. Data Collection Ethics: Big Tech and Privacy

   What is the responsibility of large companies dealing with private data? Large organizations like Google and Facebook hold a plurality of the world’s personal data, and the federal government is looking to crack down on Big Tech. But what does this mean for other businesses’ data collection? Public Good vs Personal Privacy Since the COVID-19 […]

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5. What Is Identity and Access Management (IAM)?

   Identity and access management (IAM) helps you securely control who has access to your systems, applications, and data within your organization, as well as where they can go within those systems. With proper IAM solutions in place, organizations will be able to define who has what level of access. This shrinks the attack surface and […]

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6. Top Edge Computing Companies for 2021

   Edge computing companies offer a more efficient way to process and transmit data, solving two problems: the need for more IT infrastructure, and the massive amounts of unused data generated by edge points. With the rise of 5G networks, some believe edge computing is the next evolution in this space. If you’re trying to find […]

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7. What Are the Differences Between ITSM & ITIL?

   One common confusion you may encounter the workplace centers around the difference between ITSM vs ITIL. You may have even asked yourself the question: Aren’t they the same thing? Not really, no. While the two acronyms sound similar, and are both used by IT teams, ITSM and ITIL do not refer to the same thing. […]

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8. Key DevOps Principles & Practices for Success

   The term DevOps is a combination of Development and Operations. It is the name for a set of practices that not only integrate, but also automate the processes of both Development and Operations. Software development teams plan, build, and test software, while those in IT deploy and maintain that software. In the DevOps framework, these […]

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9. Yet Another Security Headache, This Time From Messaging Apps

   It seems every week, a new security frontier must be navigated. On the device level, servers were the main threat at first, then PCs, laptops, tablets, and phones. But the bad actors have moved on; now it seems they are in love with messaging apps such as WhatsApp, Signal, and Telegram. Read more: Top Cyber […]

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10. Best IT Management Software Solutions 2021

    The category of IT management software covers a wide range of offerings: remote management of computer systems, IT Service Management (ITSM), IT infrastructure management, Application Performance Management (APM), Security Information & Event Management (SIEM), and many other areas. Consequently, the tools covered in this guide span the gamut of management areas. Each vendor has their […]

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